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Thursday, 23 January 2014

DHL’s Focus on Africa Pays Off

World's leading international express delivery, DHL has reinforced its claim to be “The International Specialists” with external recognition in all continents in 2013 across a broad range of functional disciplines.

The latest recognition, the Frost & Sullivan award for Market Penetration in Sub-Saharan Africa brings the total number of external honors won by DHL Express since January 2013 to over 20. Of these, awards have been won across numerous functions – from superior customer service, great operational quality to our marketing efforts and social impact in local communities. 

“I love my people and the great work that they do. These awards are testimonial to their passion, speed, can-do attitude and team-work,” said Charles Brewer, Managing Director for DHL Express Sub-Saharan Africa. “An award in Mozambique, Uganda or Gabon is not just significant for that particular market. We hope that this sends out a message to our customers about our commitment to Africa and the service excellence that we have built over the last 35 years.”


Frost & Sullivan Business Unit Leader for Energy & Environment, Cornelis van der Waal, who awarded DHL for its expansion programme in Africa lauded DHL service. His words: “When researching the logistics and Express sector, it was obvious that DHL was making major process in Africa, through its aggressive expansion programme,”.

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