BrandArena: McDonald's New York Metro Appoints Mathew Ajayi As New VP of Operations

Tuesday 7 June 2016

McDonald's New York Metro Appoints Mathew Ajayi As New VP of Operations

McDonald’s New York Metro Region has appointed Mathew Ajayi as the vice president of operations in the region.

Ajayi, who began working with the brand more than 20 years ago, will oversee operations for more than 600 local McDonald’s restaurants in is new role.
Mathew Ajayi

According to the vice president and general manager of McDonald’s New York Metro Region, Mwaffak Kanjee said “Mat is a highly talented individual who has a deep understanding of our brand, and we are thrilled to welcome him to our market.”

Ajayi began his McDonald’s career as a crew person in Fresno, California, and advanced through restaurant management positions while completing his education. He has served as an area supervisor, overseeing company-owned restaurants; a business consultant for the Pacific Sierra regional staff; and a director of operations for the Southern California region, overseeing the operations performance of the more than 800 McDonald’s restaurants in that market. Throughout his career, he has received a number of prestigious internal awards, including: the Ray Kroc Award (2001); Outstanding Restaurant Manager (2000, 2001, and 2002); Drive-Thru Excellence Award (2002); and MA2C Leadership Award (2008).

The McDonald’s New York Metro Region is in the process of testing new restaurant models to meet customers’ needs, including a drive-thru and walk-up only prototype (in Jersey City, New Jersey) for customers on the go, and several restaurant models with made-to-order burgers, interactive kiosks and tableside service throughout the region. As the brand’s presence in the region continues to evolve, Ajayi will play a key role in ensuring each restaurant’s commitment to elevating the customer experience.

 “We are focused on delivering what matters most to our customers: fresh food, excellent service and a contemporary restaurant experience,” Ajayi says. “I look forward to working with the entire New York Metro team as our brand continues to evolve to meet and exceed customer expectations.”

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