Jovago, Africa’s largest online hotel booking platform - in a bid to reinforce their
commitment to customer satisfaction - celebrates World Customer Service Week (CSW)
with amazing discounts to their loyal customers and a commitment to serve them
even better.
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| Jovago team |
Jovago.com which was nominated
for the Nigeria Customer Service Awards last month attests that the Customer
Service Week presents the perfect opportunity to recognize the crucial role
that Customer Service plays for a successful business. Customer Service Week
takes place every year on the first week in October and celebrates its 30th
anniversary in 2014. During CSW, many companies come up with fun and creative
activities for their staff, especially for their CS teams.
Jovago.com joins in
the celebration this year by offering their customers up to 25% discount off
their hotel bookings.
According to Omolara Adagunodo - Head
of Customer Service at Jovago.com, “Customer service is the backbone of every
business in Nigeria, we at Jovago.com always ensure that our customers are
satisfied 101% of the time.”
Marek Zmyslowski, the Managing
Director of Jovago Nigeria, on a similar note
added, “This global celebration of the Customer Service Week gives us the
opportunity to remind customers of our dedication to their satisfaction. Customer
service is essential to successful business practice and growth, and for us at Jovago.com,
the customer is the most important element to our business.”
One of the customers who
benefitted from the Customer Service discount, Hakeem Condotti was thrilled to
say, “Oh my God! Jovago.com has distinguished themselves with their exceptional
customer service. I am so pleased with this discount and have already used it
to book a hotel stay for this weekend.”
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