sitemaps.org/schemas/sitemap/0.9/sitemap.xsd BrandArena: DHL’s Shop the World! survey reveals emerging markets offer highest growth for e-Commerce

Friday, 31 October 2014

DHL’s Shop the World! survey reveals emerging markets offer highest growth for e-Commerce

This is according to Sumesh Rahavendra, head of marketing for DHL Express Sub Saharan Africa (SSA), who says the recently released ‘Shop the World!’ report reveals that emerging markets offer the highest growth potential for the eCommerce industry.

“Although global e-retailer Amazon celebrated its 20th anniversary in July, eCommerce companies in Africa are only now beginning to mark and/or accelerate their presence in the marketplace. An example is Nigeria online retailer, Jumia, which despite being founded only two years ago, is quickly gaining market share within the country which reiterates the region’s potential.

A recent report by McKinsey & Company(1) also revealed that, eCommerce could account for 10% of retail sales in the African continent’s largest economies by 2025. In comparison, online retail in the U.S. already accounts for around 9% of total retail sales(2).

“Globally, it took over 2 000 years for a formal monetary system to evolve and over 600 years for a formal banking system to be implemented. It’s taken over 50 years for credit and debit cards to be introduced and still not every person has a bank account. With all these milestones that have taken place in the evolution of commerce, it goes to show that how we shop (e-commerce), is still in its infancy,” says Rahavendra

He points to a recent Jana(3) survey conducted in the continent’s largest economy, Nigeria, which revealed that close to a quarter of respondents (23.55%) cited the lack of security as the largest obstacle for buying products online. 38.81% of respondents also picked cash, compared to 29.52% who chose credit cards, as the payment mechanism they would prefer to use when purchasing goods and services online. “This highlights that consumers on the continent are still familiarizing themselves with the online payment methods,” adds Rahavendra.

The DHL Shop the World report revealed that Asia Pacific took center stage in the global eCommerce market, which is largely attributed to increased access to internet.

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