BrandArena: COVID-19: Airtel Announces Free SMS to all Customers

Sunday 5 April 2020

COVID-19: Airtel Announces Free SMS to all Customers

Leading telecommunications services provider, Airtel Nigeria, has announced it is offering all customers on its network Free SMS to enable them connect with loved ones at this critical time

The free SMS can be sent to friends and families across any network.

Airtel added that its customers should please note that a Fair Usage policy should apply to prevent network congestion at this time when network stability is paramount to keeping all Nigerians connected, noting that Distancing does not mean disconnecting.

Airtel also recently announced a donation of 40 mobile phones complete with a Closed User Group (CUG) to the Port Health Services, an arm of the Federal Ministry of Health, to support its effort to track and verify passenger information at the country’s local and international airports.

Airtel further launched an awareness campaign to sensitize Nigerians on the importance of taking precautionary measures in preventing the spread of coronavirus through the use of traditional and social media, with simple and creative messages translated into Yoruba, Hausa and Igbo as well as broadcast across radio, billboard, press, phones/devices and digital media.

The company also recently provided zero-rated visits to the websites of the Nigerian Centre for Disease Control (NCDC) and the Federal Ministry of Health (FMOH) and changed its network ID on customers’ handsets to read, “Be Safe”, so as to increase awareness level among Nigerians on the virus.

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