“Jovago wants to give the best international standards of the hotel industry and the latest technologies to all our Hotel partners, we want to democratize these new tools for all our partners and make their job easier ” said Paul Midy, CEO of Jovago.
The Android App will enable Hotel managers to confirm new reservations, see and search through all reservations, change rates for any time period and change room availability for any time period. They will also see customer reviews, confirm guest check in and get some unique stats about hotel performance, all this at their convenient time. This will create a better experience for both the hotel and the Jovago customer.
Jovago.com ensures that its inventory of 25,000 hotels in Africa is accessible to customers online, by tapping on today's technology. For instance, with insightful data provided by the company, a hotel manager will easily know the pricing of his competitors, thus making informed decisions on how to remain competitive.
“Hotels on Jovago benefit from focused local marketing reach in Africa, generating business they could not tap into otherwise. We want to empower these partners to get the best out of working with us,” says Eduard Meyjes, Head of Revenue Management, Jovago. He adds that “Phone communication can be challenging in Africa. With the app, hotels can make fast and reliable changes exactly when they want to. Especially smaller hotels can now benefit from smart tools, that were only available to larger hotel chains before.”
Having begun the massive roll-out of the Extranet app, first feedback from hotel owners have been highly positive: “This Extranet App is a good addition, many hotels around the world use it and now to have it here is great”, said Michael Pinder from the Group General Manager of Sun Heaven Hotels in Nigeria.