Guaranty Trust Holding Company (GTCO) has announced that beginning June 18, it will start deducting the Unstructured Supplementary Service Data (USSD) fee directly from customers’ airtime balances.
In a message sent to its customers on Wednesday, the bank stated that the N6.98 USSD fee would no longer be charged from their bank account balances.
“Dear Customer, please be informed that effective June 18, the N6.98 USSD fee will be deducted from your airtime balance, no longer from your bank account,” the message read.
This move aligns with a directive from the Nigerian Communications Commission (NCC), which instructed deposit money banks to cease deducting USSD transaction charges directly from customers’ accounts.
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