25 years ago, the company set out on a journey to become the preferred financial partner in West Africa providing access to global wealth creation opportunities. This was an audacious goal at a time when the culture of long-term investing was relatively new in Nigeria. Today, the firm has evolved into Nigeria’s largest diversified non-bank financial services institution with Africa focus.
"For over two decades, our goal has been to support our clients in growing their wealth and realising their most important goals. Our disciplined and consistent approach to investment management has helped us not only to achieve consistent investment returns but also, more importantly, to celebrate with our clients,’ major milestones such as graduation of their children; weddings; childbirths; owning a home; and growing their businesses. However, we also recognize that it has not always been a smooth journey as we sometimes fell short of satisfying your needs but by listening to you, we continue to work on improving our services", Jumoke Ogundare, CEO, ARM said in an email sent to customers.
"Looking forward, we anticipate major changes in the regulatory landscape and global economy and markets and assure you that we are poised to face the challenges and take advantage of the opportunities. We are currently undergoing changes in our operations by using technology to deliver faster and better services; and, improving our client relationship management to ensure a better experience. Whilst we are consolidating in some segments of our business, we are also developing new products and are on the verge of entering new markets that we believe will deliver greater value to you.
"We are excited about the opportunities that are ahead and assure you that we are positioned to serve you better. Our people are our most valued asset; they are the cornerstone of our ability to serve you. We invest significantly in identifying exceptional talent and developing their skills to ensure that we keep delivering quality services to you", she said.