Wakanow’s new model will see airlines receive their payments within 24 hours versus the standard process on the BSP which takes about 4 weeks. Customers will also benefit from a faster refund process where claims can be turned around in a few working days rather than the current arrangement which takes months to complete in some cases.
|Obinna Ekezie, Founder & GMD, Wakanow|
Commenting on the new payment initiative, Regional Manager of Royal Air Maroc, Jamal Harichi, said: I would like to thank you for this excellent initiative, highlighting the professionalism of your structure. It is important to evoke that Wakanow.com has always represented the travel industry in Nigeria, but also across the continent, challenging the big names in the travel industry of the World.
After two years of difficulties for the airlines with regard to the shortage of currencies in the market, Wakanow.com , by his genius; by its rigor and by its implication in the development of the sector, has supported all the companies in difficulty. Today, Wakanow.com returns with a successful, safe and dynamic project that will give a new lease of life to the travel industry and will assuredly propel the entire economy of the country.
I would like to renew my full support for the innovations initiated by Wakanow.com and thank the entire team for their efforts around their CEO Mr Obinna Ekezie, in order to make the Nigerian market a model of innovation, a model of modernization and finally a locomotive of African tourism
In 2016, Wakanow took a calculated risk to invest billions of naira into building its technology and operations infrastructure to increase efficiency, provide a stronger platform to scale its operations across Africa and further reduce the cost of travel for customers.
Wakanow is Africa’s largest Online Travel Agency with commercial operations in Nigeria, Ghana, Kenya and the UK. The company is currently undertaking a large expansion project which will result in stronger footprint across Africa, the UK and USA. Wakanow currently process over 15,000 bookings in Nigeria monthly as the demand for African travel continues to grow.