In a bid to continually reposition its services for enhanced and efficient customer service delivery, one of Africa’s foremost banks, Guaranty Trust Bank has introduced an exclusive in-branch banking service for all its customers called ‘FASTTRACK'.
The FastTrack which is the first of its kind to be implemented in the Nigerian Banking industry, is a fast, secure, innovative in-branch banking service exclusive to GTBank customers that allows them perform all cash based banking transactions with only their debit cards and the PIN-PADS. It is a new, secure technology service that is now available in all GTBank branches and has been described as convenient, secure and efficient.
According to the bank, the service is set to revolutionalize service delivery by significantly reducing turn-around time for walk-in customers who wish to conduct cash based deposits and withdrawals and added that the PIN-PADS are implemented to ensure seamless operations of the Fast track service and is exclusive only to GTBank account and Naira MasterCard holders.
The Bank was recently adjudged the Best Bank in Nigeria at the 2011 Euromoney Awards for the third consecutive year. It presently has significant footprint in all Anglophone West African Countries and the United Kingdom.